Global Commercial Analyst

As a global leader in facilities services we connect people and places to make the world work better. Whether directly or indirectly, you’ll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive.

ISS is seeking a Global Commercial Analyst with detail-oriented and proactive mindset to join the team. You will take on a role in analysing commercial data and utilising the results to enhance contract performance across one of our key Global Key Accounts.

The role holder will be responsible for supporting in the commercial and contractual agenda for a global customer contract with a strong emphasis on delivering continuous improvement. The role will be responsible for analysing commercial data and utilising the results to ensure global consistency as well as drive improvement.

Location: Poland or UK

Language: English

Job description:

As the Global Commercial Analyst, you will report to the Global Head of Commercial and Pricing and will be responsible for delivering globally consistent financial and commercial data, providing impactful data analysis for commercial decisions. 

The role will also be responsible for driving and delivering continuous improvement in processes and systems as well as identifying automation opportunities within commercial workflows and reporting to increase efficiency and accuracy.

Your insights will drive informed decision-making, optimize spend, and identify opportunities for savings and innovation within our global contracts. You will work closely with regional finance teams and support client commercial finance counterparts to deliver consistent, high-quality financial reporting and management information.

Main responsibilities and tasks will include:

Commercial Analysis & Reporting:

• Deliver consolidated global performance reporting including commercial insights and analysis
• Ensure financial reporting tool is fully updated with annual budgets, forecasts (for contract change notes) and actual data
• Support in the delivery and embedment of a new requirement to deliver 3 months rolling forecast working in collaboration with the Regional Finance Teams.
• Support in the delivery of insightful MI and global reports primarily for Customer reviews

Continuous Improvement:

• Identify and drive process improvements and automation opportunities within commercial workflows and reporting to increase efficiency and accuracy.
• Proactively identify opportunities to bring innovation to the account enabling delivery of all contractual and financial commercial data
• Act as a trusted and accessible point of contact to the Global and Regional finance teams, providing support when required.

Cost Control & Forecasting:

• Analyse cost drivers and trends within the contract, to optimize spend and identify savings/spend opportunities
• Delivery of global contract tracking documents – examples may include global savings initiatives tracker

Contract Management Support:

• Support delivery of ad hoc Customer request for financial and commercial data
• Support ad hoc financial projects related to occupancy trends, new sites, workplace experience and ad hoc client requests

Stakeholder Collaboration:

• Engage closely with regional finance teams to ensure delivery of globally consistent, high quality, insightful reporting.
• Develop rapport with client’s commercial finance team finance

Personal & Professional Qualifications:

• Must be working towards or hold an appropriate professional qualification for the role e.g. ACA, ACCA, CIMA or equivalent
• Strong commercial financial acumen and experience with budgeting, forecasting, and cost analysis
• Excellent Excel and data analysis skills
• Strong communication and presentation skills, capable of translating complex data into clear commercial insights
• Detail oriented with strong problem solving abilities and results orientation; willing to challenge and be challenged
• Ability to take responsibility, work proactively and independently and collaboratively with wider teams
• Experience working in a large matrix organisation with several stakeholders with differing expectations and needs is preferred
• Experience with customer relationship and of commercial contract models is preferred
• Fluent in English

Why ISS

At ISS, we are more than just a service provider of cleaning, food, workplace and technical services, we are a partner in our customers’ success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture – empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers’ employees and businesses thrive too.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.

Become more. Become ISS.

How you’ll apply

Apply directly via the link on this page by submitting a cover letter, CV and other relevant documents for the position you are applying for.

We look forward to receiving your application as soon as possible.

ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves.
#LI-Hybrid