People and Culture

People & Culture Operations Generalist

PL
Jun 27, 2024
Full Time
Hybrid

Warszawa, PL, 00-841

ISS connects people and places to make the world work better. Are you ready to connect to a place where you belong? At our corporate facilities or at client sites – together, we make places while transforming businesses into having even more positive impact on societies, the environment, and our people.

 

Location: Warsaw, Poland

Language: English

 

Main purpose of the position

As P&C Generalist you will play a key role in the delivery of effective and efficient services to our leaders and employees in ISS Group Functions. We have 4 main Group locations in Copenhagen, Warsaw, Gdansk, and Porto as well as colleagues in our regions.

 

You will join the team People & Culture, Group Functions which is a part of our Global P&C organization. We support approximately 900 Group employees in global functions such as Finance, IT, Commercial, Legal and many other. In each of the functions we have colleagues in a variety of positions at both executive and senior level as well as key operational roles.

Your primary focus will be to execute on a broad variety of tasks within the people experience alongside a team of P&C Generalists who work closely with P&C Business Partner, specialists from P&C centers of excellence and business leaders.

 

We will rely on you to perform the many activities related to hiring, onboarding, offboarding processes e.g., sending employment contracts and information to new hires, manage change requests regarding employment conditions for individual employees, update systems in case of changes to the organizational structure and reporting lines, keep cores processes like exit interview going and make sure the data flows to relevant recipients.

We will rely on your team, People & Culture Operations, to play a key role in continuously improving the Service Delivery Model for P&C Group Functions as we still need to increase quality in data management and optimize processes via further digitalization and identified process improvements.

 

What you will do:

  • Act as subject matter expert in labor law and social security regulations and provide advise in individual case handling.
  • Deliver timely and high- quality transactional tasks related to hiring, onboarding, offboarding e.g., sending employment contracts and information to new hires, change requests regarding employment conditions for individual employees, update systems in case of changes to the organizational structure and reporting lines, provide links and collect data from exit interview process.
  • Benefit administration and other recurring tasks e.g., provide links and collect data from exit interview process, provide participant lists to register for Company day, manage anniversaries, update mail groups etc.   
  • Manage payroll input arrives up to date and timely for the monthly payroll managed by external parties.
  • Be 1st line support for our customers (candidates, employees, and managers) to answer questions or requests related to policies, benefits, processes, or systems.
  • Provide P&C systems user support.

 

The person we are looking for

We are looking for a colleague with proven experience in managing the many transactional elements of the people experience. Life will be easier for candidates with high level of excel and systems expertise, good level of verbal and written communication skills (English is the corporate language) and the ability to manage several short deadlines daily.

 

The People & Culture Operations team must be attentive to detail, productive and well organized. As you will manage daily tasks while being part of further transformation of our digital platform and improvement of our service delivery model, it will be a huge benefit if you also possess a good sense of humor and a passion for delivering service and support to others.

 

Professional skills you possess:

  • Experience working in an international business
  • Proven experience using HRIS solutions such as SuccessFactors, Workday or similar.
  • Knowledge of labor law regulations
  • Planning and alignment
  • Problem solving
  • Fluent in spoken and written English
  • Microsoft Office super user

 

Personal skills we are looking for:

  • Optimistic, positive and self driven
  • Easily anticipates needs of others
  • Feels comfortable giving instructions and teaching others
  • Empathetic and assertive when communicating with others

 

Why ISS

Since our founding in 1901, ISS has been a people-first company. We recognize the power of diversity, inclusion and belonging and celebrate the differences that make us unique. When everyone is free to be themselves, everyone benefits. Our people feel safe, respected, represented, and supported as their authentic selves, allowing them to seize opportunities and reach their full potential. We take seriously our obligation to improve lives, make a difference in our communities, and protect our planet — because when we get things right, the world works better. And that is what drives us.

 

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.

Become more. Become ISS.

 

How you’ll apply

Apply directly via the link on this page by submitting a cover letter, CV and other relevant documents for the position you are applying for.

We look forward to receiving your application as soon as possible.

 

ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves.

#LI-Hybrid

Requisition ID:  39546

The Recruitment Process

1. Job search 2. Application 3. Screening 4. Interview(s) 5. Job offer
Browse the ISS Career Site and find your next job Click "Apply now" and follow the steps to complete your application Our Recruiting team reviews your application We get to know you better and answer any questions you may have Congratulations! We are excited to offer you a job and look forward to onboarding you soon

The Recruitment Process

1. Job search
Browse the ISS Career Site and find your next job
2. Application
Click "Apply now" and follow the steps to complete your application
3. Screening
Our Recruiting team reviews your application
4. Interview(s)
We get to know you better and answer any questions you may have
5. Job offer
Congratulations! We are excited to offer you a job and look forward to onboarding you soon

Why ISS

Since our founding in 1901, ISS has been a people-first company. We recognise the power of diversity, inclusion and belonging and celebrate the differences that make us unique. When everyone is free to be themselves, everyone benefits.

Our people feel safe, respected, represented, and supported as their authentic selves, allowing them to seize opportunities and reach their full potential. We take seriously our obligation to improve lives, make a difference in our communities, and protect our planet - because when we get things right, the world works better. And that is what drives us.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.