Leadership & Management Culture Manager

ISS connects people and places to make the world work better. Are you ready to connect to a place where you belong? At our corporate facilities or at client sites – together, we make places while transforming businesses into having even more positive impact on societies, the environment, and our people.

Location: Warsaw HUB

Language: English

Application deadline: 31 Oct 2024

Main purpose of the position:

As the Leadership and Management Culture Manager, you will be responsible for designing, implementing, and evaluating leadership and management development programs to enhance the skills and capabilities of our leaders at all levels and drive a culture of belonging across the enterprise.

What you’ll do:

• Needs assessment:
  • Conduct needs assessments to identify leadership and management development needs across the organization.
  • Analyze performance data, feedback, and organizational goals to inform program design and implementation.
• Program design and delivery:
  • Design and deliver comprehensive leadership and management development programs, including workshops, seminars, and online learning modules.
  • Develop curriculum materials, participant guides, and other resources to support program delivery.
  • Partner with subject matter experts to ensure content relevance and alignment with best practices.
• Solutions’ performance evaluation and measurement:
  • Establish metrics and key performance indicators (KPIs) to evaluate the effectiveness of leadership and management development initiatives.
  • Collect and analyze data to measure program impact, identify areas for improvement, and make data-driven decisions.
  • Prepare regular reports and presentations to communicate program outcomes and recommendations to senior leadership.
• Contribution to developing ISS global management frameworks aimed at building management culture that delivers great employee experience on key employee journey touchpoints: recruitment, onboarding, performance management, career development and feedback.
• Continuous Improvement:
  • Stay abreast of industry trends, best practices, and emerging technologies in leadership and management development.
  • Continuously evaluate and refine program offerings to ensure alignment with organizational goals and evolving needs.

Who you’ll work with:

You will report to the Global Learning & Development Director and work in the Global Talent & Learnig Centre of Expertise structure. You will collaborate closely with senior business leadership, People & Culture teams, and other stakeholders to identify development needs, design tailored programs, and measure the impact of initiatives.

Key qualifications:

• Minimum 5-7 years of experience in similar roles in multi-international matrix organizations
• Minimum 2-3 years of experience in training delivery and facilitation in English
• Proven experience in acting as an organizational go-to expert on leadership and management development
• Excellent understanding and proven successful application of the principles of adult learning and ability to design development tools combining different delivery modalities.
• Expert knowledge of up-to-date leadership and management development trends, theories, and tools and continuous development in this area to provide thought leadership to the ISS framework
• Excellent facilitation and presentation skills with the ability to engage and inspire diverse audiences (the ability to deliver in English is a must-have)

Personal skills you excel:

• Strong clients’ and stakeholder’s management skills with the ability to establish yourself as a trusted advisor

• Analytical mindset with the ability to interpret data, draw insights, and make data-driven decisions.
• Collaborative approach with the ability to build relationships and influence stakeholders at all levels.
• Creative thinker with a passion for innovation and continuous improvement.

Why ISS

Since our founding in 1901, ISS has been a people-first company. We recognize the power of diversity and celebrate the differences that make us unique. When everyone is free to be themselves, everyone benefits. Our people feel safe, respected, represented, and supported as their authentic selves, allowing them to seize opportunities and reach their full potential. We take seriously our obligation to improve lives, make a difference in our communities, and protect our planet — because when we get things right, the world works better. And that is what drives us.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.

Become more. Become ISS.

How you’ll apply

Apply directly via the link on this page by submitting a cover letter, CV and other relevant documents for the position you are applying for.

We look forward to receiving your application as soon as possible.

ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves.

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