Junior IT Contract Manager

As a global leader in facilities services, we connect people and places to make the world work better. Whether directly or indirectly, you’ll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive.

Location: Warsaw

Language: English

Application deadline: April 10, 2026

Main purpose of the position:

As a Junior IT Contract Manager, you will play an active role in shaping and improving our global IT contract landscape. You’ll support the GTS Vendor & Contract Management Team by coordinating key parts of the contract lifecycle, ensuring obligations are delivered on time, and helping the business keep suppliers accountable for performance, risk, and compliance. This role gives you hands on experience across a wide range of IT services and projects in an international environment, offering plenty of opportunities to learn, grow, and build your expertise in IT contract management.

What you’ll do:

• Contribute to GTS cost-savings and optimization initiatives by contract and vendor management activities.
• Manage day-to-day contractual matters (e.g., respond to contract queries, track obligations, maintain contractual documentation, monitor milestones/renewals/notices) and proactively flag upcoming deadlines and risks in collaboration with Senior IT Contract Managers.
• Support the contract owners and business stakeholders as a day-to-day point of contact for contract administration topics, incl. contract signature, coordinating approvals with Legal, Procurement, Finance and Compliance functions

• Prepare, review and maintain contract documentation (e.g., statements of work, change orders, amendments) and ensure required approvals are obtained
• Manage the reporting of contracts’ portfolio (e.g., deadlines, basic spend, renewals, supplier overview) and ensure data quality in contract repositories
• Support vendor performance management by collecting inputs, evaluating performance, preparing meeting materials and documenting actions and outcomes
• Assist in contract changes and implementation of agreed updates, ensuring that stakeholders are aligned and information is updated in relevant repositories

Who you’ll work with:

• External ISS’ IT Suppliers
• Senior Global Technology Solutions Leadership
• Business and Product Owners
• Program Managers and Products Owners
• Group Supply Chain and Procurement Team
• Group Commercial Legal Team
• Group Finance Team

Key qualifications:

• Basic knowledge of Vendor & Contract Management practices, including contract lifecycle management and governance processes (preferably World Commerce & Contracting).                   
• Master’s degree in Law or Commercial related field with strong contractual, legal, and negotiation skills.
• 1–3 years of experience in contract management, procurement, vendor management, legal support (internships welcome).
• Basic understanding of the contract lifecycle (e.g., SOWs, change control, renewals) and ability to learn quickly in a structured governance environment.
• Interest in IT services and sourcing topics (e.g., software, cloud, managed services, pricing models, renewals, audit rights, IP, data protection, information security requirements, and third-party risk management) and feel comfort in working with commercial and contractual terminology.
• Confident user of MS Office (especially Copilot, Excel and PowerPoint); experience with contract repositories, e-sourcing tools or Jira ticketing systems is a plus.
• Fluent English (spoken and written); comfortable drafting and reviewing IT contract language and explaining key terms to both business and technical stakeholders.
• First experience working in a multinational and/or global organization, including multi-country stakeholder management and exposure to global governance/approval processes.

Personal skills you excel:

• Collaborative team player who is also comfortable working independently and taking ownership of tasks.
• Curious mindset with an interest in contracts, commercial topics and how IT services are delivered.
• Strong stakeholder and customer focus; able to communicate clearly with both business and technical colleagues.
• Structured and detail-oriented, with strong documentation skills and a quality mindset.
• Analytical and pragmatic problem-solver who can prioritise and follow through on actions.
• Comfortable working with numbers and commercial terms; able to identify risks and raise them early.
• Able to work under pressure and manage deadlines while maintaining attention to detail.
• Trusted team player who combines professionalism with a healthy sense of humor and personal passion.

Why ISS

At ISS, we are more than just a service provider of cleaning, food, workplace and technical services, we are a partner in our customers’ success present in +38 countries. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with investing in our own +320.000 people through training, career development, and a supportive culture – empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers’ employees and businesses thrive too.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.

Become more. Become ISS.

How you’ll apply

Apply directly via the link on this page by submitting a cover letter, CV and other relevant documents for the position you are applying for. We look forward to receiving your application as soon as possible.

ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves.
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