IT Tools Instructional Designer

ISS connects people and places to make the world work better. Are you ready to connect to a place where you belong? At our corporate facilities or at client sites – together, we make places while transforming businesses into having even more positive impact on societies, the environment, and our people.

Location: Warsaw, Poland

Language: English

Main purpose of the position

Our Global Learning & Development team’s mission is to deliver high-quality, effective, and scalable development tools and solutions to over 350 000 of our colleagues around the world.

A person in the role of IT Tools Instructional Designer will have an opportunity to support that mission and develop the training solutions for one of our key Technical Services products as well as other ISS Service Products supported by FMS@ISS (Facility Management System). The IT Tools Instructional Designer will work in close collaboration with a broad spectrum of stakeholders, Subject Matter Experts (incl. Product owner), as well as the entire Global L&D team.

Your key responsibilities will be:

• Translate training needs provided by the subject matter experts and product owners into training solutions proposals
• Plan, design and develop diverse forms of learning materials – classroom, e-learning, webinars, webcasts, etc.
• Foster a train-the-trainer concept (with the support of broader Global L&D team as appropriate)
• Manage publishing, roll-out, follow-up and reporting of the LMS curriculums
• Provide guidance and recommendations to ensure training materials are fit for purpose and audience

Professional Qualifications:

• At least 3 years of experience in Learning & Development with focus on instructional design and training tracks deployment
• Proven ability to design content for online modules and activities using various instructional design strategies to ensure learning goals and accessibility standards are met
• At least 1 year of experience in design of large-scale product-linked upskilling programs
• Experience in working with technical/technology-based training content (IT, applications, software, technical documentation) will be a strong advantage
• Fluency in building interactive e-learning using Articulate Storyline
• Advanced multimedia development in video, audio and graphics (Premiere Pro, Camtasia, Adobe Creative Cloud)
• Fluency in implementing translations and creating multilingual SCORM files
• Experience in working with LMS platforms (creating curriculums, reporting, etc.)
• Experience in creating SharePoint websites will be a plus
• English proficiency (B2+)
   

Personal Qualifications:

• Strong communication skillset and team player mindset, ensuring a good flow of information and delivering high-quality and on-time solutions
• Ability to transfer business processes and product knowledge into user-friendly learning experience
• Being a proactive self-starter and capability to drive projects forward in an international, fast-paced, matrix environment
• Being a great collaborator approaching tasks with creativity and a solution-oriented mindset
• Willingness to adhere to and implement the values and the company in every aspect of your work  

Job Benefits

You will work at our vibrant Warsaw HQ and collaborate with colleagues stationed in different parts of the world, reporting to the Learning Factory Manager (dotted line to the Product Capability Development Manager). We offer you a challenging and exciting career in an ambitious working environment characterized by a high pace and a sense of purpose. ISS has an open and informal culture founded on professionalism at all levels. We strive to ensure that our company is ‘A place to be You” where everybody feels welcome and recognized. The right person will have ample opportunity for personal and professional development and for building a large network of highly qualified colleagues and influential stakeholders.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.

Become more. Become ISS.

How you’ll apply

Apply directly via the link on this page by submitting a CV and other relevant documents for the position you are applying for. We look forward to receiving your application as soon as possible.

ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves.

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