IT Project Governance Manager

As a global leader in facilities services we connect people and places to make the world work better. Whether directly or indirectly, you’ll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive.

Location: Warsaw Poland

Language: English/ Polish

Main purpose of the position

We are seeking a IT Project Governance Manager to support the Portfolio & Project Management function by ensuring effective coordination and execution of key IT governance processes. The role will focus on driving consistency, quality, and transparency across core portfolio processes, while supporting leadership in operational efficiency and strategic execution.

Key expectations:

You will be responsible for ensuring consistent, high-quality execution of IT governance processes, in line with defined standards and timelines.

You will drive process discipline, transparency, and data accuracy across the portfolio of projects, while acting as a central coordination point to enable smooth collaboration between IT, business stakeholders, and leadership. You will maintain and continuously improve portfolio processes, tools, and reporting in alignment with governance frameworks and IT strategy.

You will provide reliable operational support that enables leadership to focus on strategic priorities, while promoting a culture of standardization, efficiency, and continuous improvement across the Project Management function.

What you’ll do:

• Coordinate IT governance processes end-to-end
• Plan, organize, and monitor portfolio processes, ensuring alignment with timelines, quality standards, and governance requirements
• Prepare and support portfolio reporting, including dashboards and executive materials, ensuring data quality and actionable insights
• Facilitate stakeholder alignment by working closely with project managers, business stakeholders, and IT leadership
• Support the Head of Portfolio & Project Management with structured operational tasks, reporting, and coordination activities
• Drive continuous process improvements, identifying optimization opportunities and implementing enhancements in portfolio ways of working

Who you’ll work with:

• Portfolio & Programme leadership and stakeholders
• Project teams inside and outside of IT Department
• Infrastructure and Application Owners
• Finance Team
• Country and Group leadership and stakeholders

Key qualifications:

• Proven experience in PMO, project coordination, or portfolio support roles within an IT environment
• Understanding of IT governance processes and project lifecycle management
• Strong ability to structure, coordinate, and manage complex processes end-to-end
• Strong Excel and reporting skills, with the ability to manage and interpret portfolio data
• Ability to collaborate across multiple functions and seniority levels
• Strong communication skills with a structured and professional approach
• Highly organized, proactive, and reliable, with the ability to manage multiple priorities
• Comfortable working in a governance-driven, structured environment
• Focus on continuous improvement and standardization

Nice to have:

• Degree in IT, Business Administration, or related field
• Familiarity with project management methodologies (Agile, Waterfall)

Personal skills you excel:

• Good communicator with the ability to influence and engage diverse stakeholders.
• Highly organized with strong problem-solving skills.
• Comfortable working across time zones and cultures.
• Collaborative mindset with a focus on delivering value and results.
• High attention to detail with focus on quality, consistency, and control

Why ISS

At ISS, we are more than just a service provider of cleaning, food, workplace and technical services, we are a partner in our customers’ success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture – empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers’ employees and businesses thrive too.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.

Become more. Become ISS.

How you’ll apply

Apply directly via the link on this page by submitting a cover letter, CV and other relevant documents for the position you are applying for.

We look forward to receiving your application as soon as possible. Please contact [insert title and name] at [+00 country code and phone number] if you have questions about the position.

ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves.
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