Domain Architect People & Culture (HR)

As a global leader in facilities services we connect people and places to make the world work better. Whether directly or indirectly, you’ll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive.

Location: Warsaw

Language: English

Main purpose of the position:

For the Global Enterprise Architecture (EA) team in ISS, we are looking for an experienced Domain Architect focusing on ISS’s holistic and global end-2-end solution concepts and solution designs by building and governing global capabilities and processes.

You will join the growing Global Enterprise Architecture team currently consisting of colleagues located in ISS Corporate Headquarters in Copenhagen (Denmark), Warsaw (Poland) and other international ISS locations. As part of the team of Global Architects, you will serve as expert for the respective domain architectures, the application / technology roadmaps and act as technical expert responsible for design & implementation of application and enterprise platforms amongst others in the functional domain of People & Culture (HR) and the surrounding solutions. The Architecture team is involved in all strategic IT-programs and projects and provides guidance & governance for solution delivery and taking responsibility of non-functional requirements.

Our vision is to be ISS most user-centric architecture function, to develop and deliver architecture products and concrete solution architectures to make ISS a tech leader in Facility Management Industry and to design and build integrated digital solutions in a challenging and international IT ecosystem for our customers

The primary role is to optimize the value of a solution to ISS through delivery and reduce owner risk in its delivery while ensuring the solution meets all compliance and regulatory which impact the system. The role will be responsible for solution strategies, using leading or bleeding-edge concepts and technologies, which will provide a differentiating service for ISS, enabling competitive edge for our employees. You are expected to fulfill the following responsibilities:

What you’ll do:

• Understanding the processes performed by functional business area of People & Culture (HR) and is proficient at leading these functional business areas with business architecture re-engineering and large-scale IT deployment initiatives.
• Establish and maintain an ongoing partnership with business management to apply in-depth knowledge of the business operations, strategies, priorities, and information requirements to build a scalable and adaptable Digital capability roadmap, identifying and mitigating possible risk.
• Translate HR business strategy and demands, as well as efficiency needs into a holistic enterprise architecture (business, application, information, technology) to define and maintain the target architecture and digital transformation roadmap.
• Build and maintain the ISS Domain model and Capability map for HR and use this as anchor point to establish a respective landscape management as well as foster a “ubiquitous” language between business and technology to ensure a common understanding.
• Responsible for the adoption of an architecture and standards methodology for all projects in Global People & Culture (HR) Portfolio.
• Creating architecture-compliant solution strategies (e.g. feasibility study) for complex demands that conform both to customer requirements and solution development standards (which may include RFIs, RFPs), selecting the most optimal option, and the development of a roadmap for the selected solution.
• Analyzing and designing of technical, application and technology architectures in alignment with the architecture principles (i.e. Global HR IT landscape) for delivery on one or more projects.
• Development of a solutions architecture program including Global HR IT roadmaps and project portfolios for Global HR IT systems architecture.
• Review of cost and design optimized solution designs based on rigorous understanding of costs and returns.
• Ensure that expected application quality attribute levels are achieved.
• Communicating solution concepts to all levels of management, stakeholders and collaborates and coordinates with other domain architects in the formalization and adoption of IT standards and procedures.

Who you’ll work with:

• As our experienced Domain Architect, you will work with cross-functional teams to design and communicate high-level structures (domain model, to-be architecture, transformation roadmaps, etc…) to enable and guide the design and development of integrated solutions that meet current and future business needs for delivery on one or more projects.
• Additional task is to support the Solution Architects in select, design, and build new digital solutions as well as extensions to standard products in the respective domain (HR).

Key qualifications:

• In possession of valid industry certifications.
• In possession of a valid work permit for Poland (if based in Warsaw)
• 5+ years of experience in either internal role (e.g., domain / solution architect) or external role (e.g., enterprise architect, consulting)
• 5+ years of relevant work experience in designing domain architectures, transformation roadmaps and IT solutions, development skills is a plus
• Several years of experience related to IT Management or other information technology solutions architecture role
• Expertise with range of HR applications (HCM suits, Payroll, T&A, LMS, Recruitment) or similar software used in HR function
• Current industry standard knowledge and experience in identifying process improvements and beneficial usage of new technological developments
• Proficiency with information technologies in a secure network environment
• Strong customer service orientation and global mindset
• Excellent oral and written communication with analytical and problem-solving skills
• Ability to work under indirect supervision
• Excellent understanding of HR information technology topics
• Experience developing technical documentation (technical design documents, architecture diagrams, etc.)
• Fluent in English (written and verbal)

Personal skills you excel:

• Effective interpersonal skills and collaborative management style to include teamwork and team building ability
• Comfortable with ambiguity and acquiring new skills
• Flexible in a fast-paced dynamic environment with shifting roles and responsibilities
• Technically creative and open-minded
• Platform and Architecture technical skills and knowledge of emerging technologies/platforms
• Ability to communicate with, convince and inspire senior management, explaining findings and associated risks such that impact is clear and ownership is taken
• Relationship builder; able to create and maintain a trusted network
• Able to give direction, plan and prioritize
• The ability to drive results and work well independently and as part of a team.
• Natural drive to understand how activities are really executed across the business, to be able to identify architecture risks and propose mitigations in a way that makes it relevant and understandable for stakeholders at different levels
• Pragmatic, pro-active, hands-on mentality, motivated by realizing goals rather than personal acknowledgement and a proven ability to drive results
• Fluent in English (written and verbal)

Why ISS

At ISS, we are more than just a service provider of cleaning, food, workplace and technical services, we are a partner in our customers’ success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture – empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers’ employees and businesses thrive too.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.

Become more. Become ISS.

How you’ll apply

Apply directly via the link on this page by submitting a cover letter, CV and other relevant documents for the position you are applying for.

We look forward to receiving your application as soon as possible.

ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves.

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