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Senior Bid Manager (Remote)

Senior Bid Manager



Key Purpose


The Senior Bid Manager will manage customer proposal requests and coordinate company bids. Create solutions and develop strategies while complying with customer requirements in order to achieve their ultimate goal of securing winning bids. This role will hold a large part in how ISS will secure and maintain clients and contracts. The successful individual will work closely with high-level executives and will build and nurture relationships.



Success Criteria


  • Develop own skill base in line with agreed appraisal, taking responsibility for increased performance, and ensuring continued self-improvement
  • Participate and embrace the development opportunities within group
  • Promote the OneISS model within the ISS community, and with customers



Key Areas of Collaboration and Influence


  • Support the Americas Commercial Excellence team, and report to Head of Marketing and Communications
  • Communicate effectively with colleagues across the company so that information is disseminated effectively and participate in project groups and meetings as required



Ideal Candidate Experience


  • 10+ years of experience with facilities management and/or food services and familiarity with industry terms, contracts, deliverables, and processes is preferred
  • Bachelor's degree in related field (Business, Marketing, Engineering, etc.) preferred, other degrees such as Communication, Journalism, and English are acceptable
  • 5+ years of bid management, business development, or marketing experience
  • Experience editing, formatting, and writing proposals and presentations ideally with a focus in technical proposal writing in the facilities management and facilities services fields
  • 3+ years’ experience with RFIs/RFPs
  • Excellent writing and communication skills
  • Extensive working knowledge of document production using Microsoft Word and PowerPoint; proficiency in Excel and Smartsheets
  • Ability to work under pressure as part of a cohesive team
  • Ability to work with electronic content delivery for response uploads (Ariba, BravoSolutions, etc.)
  • Strong and effective communication, writing, and computer skills are essential



Key Accountabilities


  • Work collaboratively with a team of individuals to develop proposals and presentations from early conception to production and delivery
  • Coordinate the proposal process, following standard procedures, including planning, review, and production of statements of qualifications and proposals
  • Write responses to RFP questions, coordinating with subject matter experts as needed
  • Weave win themes and value propositions throughout appropriate locations throughout the proposal
  • Gather and research information to include in proposals, including resumes and project summaries
  • Review, organize, and edit written documentation to improve clarity
  • Provide final quality control check, including proofreading for grammar, request for proposal (RFP) compliance and conformance to established strategies and plans
  • Ensure that complex technical solutions, strategies, and themes are easily understandable, readable, and compelling
  • Participate in strategic planning that includes evaluating marketing intelligence, identifying customer concerns, and key issues, and developing win strategies
  • Be a self-starter with the ability to manage multiple priorities/tasks and possess strong organizational skills




Physical Demands & Work Environment


  • Extended periods of sitting at a desk and working on a computer
  • Must be able to work under pressure and time deadlines during peak periods.


As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.


ISS, a leading workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable – delivered to high standards by people who care. ISS believes that people make places and places make people. From strategy through to operations, ISS partners with over 60,000 customers in 30+ countries to deliver places that work, think and give and is served by 471,056 employees who connect people and places every single day. In 2019, ISS earned DKK 78 billion in revenue. It is headquartered in Copenhagen, Denmark.

Date posted:  Nov 22, 2021
Region:  Americas

SAN ANTONIO, TX, US, 78232-5027

Job Category:  Commercial
Full time/Part time:  Full Time
Requisition ID:  3023