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Director, Business Development (Remote)

Director of Business Development


Key Purpose


This role is responsible for identifying, attracting, and closing national food contracts ($20M Revenue +). The successful candidate will provide customers with clear and easy to understand information regarding all phases of our offerings. He/She/They will deliver and follow up on proposal packages to ensure clients have enough information to make an informed decision.


The Director of Business Development will grow ISS/Guckenheimer food businesses through increased new sales of monthly contracts, extras, and retention of existing clients. 



Success Criteria


  • A strong point of view on effective, solution-based messaging
  • Ability to guide colleagues in embracing process improvement measures and innovation
  • A drive to creative problem solving for new challenges
  • An interest in standardizing solutions to recurring challenges
  • Transformative improvement in Pursuit messaging and process



Key Areas of Collaboration and Influence


  • Support the ISS Guckenheimer North America team, and matrixed reporting to Guckenheimer CEO and to the ISS Commercial Lead
  • Align closely and collaborate with the culinary, operations, communication and marketing, and sales teams to ensure clear and consistent messaging and brand standards



Ideal Candidate Experience


  • Bachelor or Master’s degree in Business, Marketing, Communications, or similar
  • 10 + years of relevant career experience in a Business Development/Sales role in onsite dining, restaurants, hospitality, and/or similar food and beverage environments; outsourcing/consulting industry, or other integrated facilities industries
  • Experience with food and beverage driven brand and concept development
  • Must possess high level, executive communication and pursuit management skills
  • Advanced Microsoft Excel skills
  • Must be able to communicate through using influence at senior levels of the organization
  • Must possess a strong financial acumen, and a history of solving for financial concerns, with the ability to deliver revenue and margin
  • Must have ability to see/visualize what is needed that does not exist currently
  • Must be able to define solutions for current state, and be able to identify how to streamline (solution) to meet company needs




Key Accountabilities


  • Build market position by locating, developing, defining, and closing business relationship
  • Identify trendsetter ideas by researching industry and related events, publications, and announcements
  • Locate or propose potential business deals by contacting potential partners
  • Discover and explore business opportunities
  • Screen potential business deals by analyzing market strategies, deal requirements, and financials
  • Evaluate options and resolve internal priorities
  • Recommend equity investments
  • Develop negotiating strategies and position by studying integration of new venture with company strategies and operations
  • Examine risk and potential for the business opportunities
  • Estimate partners’ needs and goals
  • Close new business deals by coordinating requirements; developing and negotiating contracts; and integrating contract requirements with business operations
  • Protect ISS/Guckenheimer’s value by keeping information confidential
  • Enhance ISS/Guckenheimer’s reputation by accepting ownership for accomplishing new and different requests
  • Explore opportunities to add value to job accomplishments



Physical Requirements:


  • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at a time
  • Must be able to travel


As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.


ISS, a leading workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable – delivered to high standards by people who care. ISS believes that people make places and places make people. From strategy through to operations, ISS partners with over 60,000 customers in 30+ countries to deliver places that work, think and give and is served by 471,056 employees who connect people and places every single day. In 2019, ISS earned DKK 78 billion in revenue. It is headquartered in Copenhagen, Denmark.

Date posted:  Nov 18, 2021
Region:  Americas

SAN ANTONIO, TX, US, 78232-5041

Job Category:  Commercial
Full time/Part time:  Full Time
Requisition ID:  2031