Project Manager - TA Transformation

ISS connects people and places to make the world work better. Are you ready to connect to a place where you belong? Be who you are and join a workplace where excellent service culture is at the heart at everything we do. Together, we make places at thousands of client sites – every day.

Would you like to participate in one of the biggest business transformations in ISS, a 320,000-strong People company and a global workplace experience leader? Our Talent Acquisition transformation project aims to build the critical organization capability of being able to attract, select and onboard frontline employees at scale.

Location: Copenhagen / Warsaw

Language: English

Main purpose of the position:

The project aims at introducing a new AI enabled recruitment platform to significantly reduce time to fill and enhance the candidate and hiring manager experience. In your role, you will lead the project management of the implementation of our recruiting technical stack and work closely with the TA Centre of Excellence Lead, group stakeholders and country project teams throughout the implementation. This will entail developing project plans, working closely with the process leads and implementation specialists in the country, group and vendor to ensure that the solution is implemented in the best possible manner and key parameters of the business case are delivered. We anticipate a multi-year implementation plan, which will include stage gates to measure benefit realization across different countries.

What you’ll do:

• Business cases: Development of country level and enterprise-wide business cases, ability to model different cost and benefit scenarios and able to explain and sell the business cases for attracting adequate investment and participation of country organizations
• Project Planning: Work with stakeholders to define project scope, objectives, and deliverables. Develop detailed project plans, including timelines, milestones, resource requirements, and budget estimates.
• Resource Allocation: Identify project team members and assign responsibilities. Coordinate with managers in country and group to allocate resources, including personnel, equipment, and materials, to support project activities.
• Risk Management: Identify potential risks and issues that may impact project delivery. Develop risk mitigation strategies and contingency plans to address potential challenges and ensure project success.
• Communication: Serve as the primary point of contact for project stakeholders. Communicate project status, updates, and key decisions to stakeholders, team members, and senior management through regular meetings, reports, and presentations.
• Stakeholder Management: Build and maintain strong relationships with project stakeholders, including business leaders, clients, vendors, and team members. Manage stakeholder expectations and address concerns or conflicts in a timely and professional manner. Ability to build a community of subject matter experts in countries.
• Budget Management: Monitor project expenditures and track budget variances. Work with finance and accounting teams to ensure that project costs are accurately forecasted, reported, and managed throughout the project lifecycle.
• Vendor Management: Coordinate with external vendors’ project delivery team to ensure adherence to the project plans, sign off on critical stage gates including ensuring quality of testing and documentation.

Key qualifications:

• Bachelor’s degree in business administration, or a related field.
• 5-8 years of project management experience from global organizations within people technical system implementations 
• Strong understanding of project management methodologies, tools, and techniques, such as Agile, Scrum and Waterfall.
• Excellent leadership and team management skills, with the ability to motivate and inspire cross-functional teams to achieve project goals.
• Exceptional communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels of the organization and with the ability to communicate technical solution in a user-friendly way.
• Solid analytical and problem-solving skills, with the ability to identify and resolve issues quickly and effectively.
• Experienced in MS Excel and proven experience of modeling and scenario planning in the context of business cases.
• Proficiency in project management software tools, such as Microsoft Project, Jira, or Asana, for creating project plans, tracking progress, and managing tasks.
• Knowledge of IT infrastructure and technology trends, with the ability to understand and communicate technical concepts to non-technical stakeholders.
• Project Management Professional certification or equivalent preferred.

Personal skills you excel:

• Positive mindset and a creative and innovative problem-solving approach.
• Influencing skills beyond direct teams.
• Attention to details.
• Flair for project delivery.
• Excellent stakeholder management skills.
• Brilliant at connecting people, processes, and technology.

Why ISS

Since our founding in 1901, ISS has been a people-first company. We recognize the power of diversity and celebrate the differences that make us unique. When everyone is free to be themselves, everyone benefits. Our people feel safe, respected, represented, and supported as their authentic selves, allowing them to seize opportunities and reach their full potential. We take seriously our obligation to improve lives, make a difference in our communities, and protect our planet — because when we get things right, the world works better. And that is what drives us.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.

Become more. Become ISS.

How you’ll apply

Apply directly via the link on this page by submitting a cover letter, CV and other relevant documents for the position you are applying for.

We look forward to receiving your application as soon as possible.

ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves.