Executive Assistant to Group CIDO

As a global leader in facilities services we connect people and places to make the world work better. Whether directly or indirectly, you’ll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive.

Location: Copenhagen

Language:  English

Main purpose of the position

The Executive Assistant to the Chief Information & Digital Officer (CIDO) plays a critical role in enabling IT leadership success and ensuring continuity of operations during the maternity leave period. Acting as the central coordination point between the CIDO, the Global Technology Services (GTS) Senior Leadership Team (SLT), and business stakeholders, the role ensures seamless business alignment, efficient workflows, and consistent communication. This position enables the CIDO to remain focused on strategic priorities by managing day-to-day coordination, stakeholder engagement, and operational delivery within an evolving IT transformation to  deliberately set out to be an agile, low operating-cost business.

What you’ll do:

• Provide high-level administrative and operational support to the CIDO, ensuring efficient calendar, travel, and documentation management.
•  Act as the primary liaison between the CIDO, GTS SLT, and broader business stakeholders to facilitate transparent and effective communication.
• Prepare and coordinate high-quality executive materials, including Board presentations, leadership reports, and strategic updates.
•  Support the planning, organization, and follow-up of key IT initiatives, ensuring alignment and timely progress tracking.
• Anticipate business and leadership needs, proactively resolving issues and maintaining smooth operational flow.
• Manage sensitive and strategic matters with the highest level of discretion and confidentiality.

Who you’ll work with:

• Collaborate closely with the Group People & Technology Officer as part of the Executive Management team, and work directly with the Chief Information & Digital Officer (CIDO) to support strategic leadership priorities.
• Partner with the Global Technology Services Senior Leadership Team, ensuring coordination and alignment across IT functions and transformation initiatives.
• Engage with business executives and functional leaders across all levels of the organization, fostering effective communication and operational synergy between technology and business areas.
• Liaise with external partners, such as consultants, and key suppliers to support strategic programs and ensure strong stakeholder alignment.

Key qualifications:

• Ideally, you bring proven experience supporting senior or executive leadership — preferably within IT, technology, or digital transformation environments — though this is not a strict requirement.
• Demonstrated ability to manage complex schedules, workflows, and stakeholder coordination in a dynamic, fast-paced environment.
• Strong understanding of executive communication, reporting, and presentation development for senior audiences
• High proficiency in digital collaboration and productivity tools (e.g., Microsoft Office Suite, Teams, PowerPoint).

Personal skills you excel:

• Excellent organizational and prioritization skills, ensuring effective execution under tight deadlines.
• Solution-oriented mindset with a focus on problem-solving and continuous improvement
• Strong interpersonal and communication skills, fostering collaboration and trust across all levels and ability to anticipate business needs proactively
• High adaptability and resilience, thriving under changing priorities
• Proven discretion and professionalism in handling highly confidential and sensitive information.

Why ISS

At ISS, we are more than just a service provider of cleaning, food, workplace and technical services, we are a partner in our customers’ success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture – empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers’ employees and businesses thrive too.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.

Become more. Become ISS.

How you’ll apply

Apply directly via the link on this page by submitting a cover letter, CV and other relevant documents for the position you are applying for.

We look forward to receiving your application as soon as possible.

ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves.
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