Solutions Architect

As a global leader in facilities services we connect people and places to make the world work better. Whether directly or indirectly, you’ll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive.

Want to know how a facility management company is powered by technology?

At ISS Tech Team we are investing in innovative and integrated technological solutions for the facility management industry with a tech team headquarted in Copenhagen, Warsaw and Porto. Our Porto hub is the first space dedicated specifically to software development and acts as a powerhouse where our employees test and implement products for over 40,000 clients and 350,000 placemakers around the world.

Location: Porto, Portugal

Work Regime: Hybrid

What will you do as Solution Architect:

As a Solution Architect, you will play a critical role in shaping our organization’s technology landscape. You’ll collaborate with line-of-business stakeholders, assess existing solutions, and design future-state architectures. Your strategic insights will drive business process improvements and enable the adoption of cutting-edge technologies.

Designing System Architecture:

• Developing concepts and designs for IT system architecture to meet business, performance, and security requirements.
• Defining the structure of applications to be created or modified within a project.
• Designing the integration methods between different IT systems.
• Creating the initial system architecture as a starting point for further work.
• Improving and optimizing existing system architecture in response to changing needs, including evaluating the current state of solutions and identifying gaps.
• Designing database architecture.
• Creating prototypes and solution skeletons, including recommending and developing design patterns and architectural standards.
• Defining principles related to the software development process.
• Designing systems in monolithic or distributed architecture.
• Developing recommendations regarding specific system solutions, including for commercial off-the-shelf (COTS) and self-developed software.

Creating Solution Specifications:

• Translating business and functional requirements into a technical design for the future system.
• Defining detailed technical requirements for projects, including hardware environment, infrastructure, necessary software, selection of tools, and technologies.
• Preparing project specifications and specifications for the technical environments needed for its implementation.

Developing Technical Documentation:

• Creating conceptual and design documentation describing the system's architecture and operation, following the ISS Standards.
• Preparing descriptions of the system's construction (design) solutions.
• Documenting the technical parameters of the system.
• Creating schemas, diagrams (e.g., UML), and technical drawings illustrating the architecture, data flow, or component operation.
• Developing and updating procedures related to the designed system or architecture.
• Describing the non-functional properties of the product/system resulting from the adopted architecture.
• Defining the conditions of use and limitations for the designed solution.

What makes you fit:

• Holds a bachelor’s degree in computer science, Systems Analysis, or a related field, or possesses equivalent practical experience.
• Has more than 5 years of professional IT experience, demonstrating the ability to think strategically and translate plans into operational excellence.
• Possesses deep expertise and preferably some business knowledge in specific domains.
• Experience with Cloud native development (preferably AWS/Azure), microservices, APIs (REST/GraphQL), OAuth/SAML and Patterns (e.g. event-driven, messaging).
• Knowledge of various Integration patterns and IT Security best practices (OWASP) is a must.
• Holds expertise across multiple technological domains, including Cloud, Automation, Software Development, Data, and AI.
• Remains “evergreen” by actively keeping up-to-date with technology trends and emerging technologies.
• Ability to communicate with, convince and inspire senior management, explaining findings and associated risks such that impact is clear and ownership is taken

• Competence in creating comprehensive documentation for systems, processes, and integrations.
• Strong skills in working with others, fostering a cooperative and productive team environment.
• Proficiency in identifying issues and developing effective solutions.
• Flexibility to adjust to new challenges and environments, and willingness to learn new skills.
• Efficiently managing time and prioritizing tasks to meet deadlines and achieve goals.

What we offer:

• 22 days of annual leave per year +3 company leave days.
• Flexible working hours & hybrid work model.
• Permanent contract.
• Health Insurance (employee).
• Modern, well-equipped office in the heart the city of Porto.
• Free parking.
• ISS Tech Communities (Sports, Gaming, Band, etc).
• Free access to company Gym.
• Snacks and drinks at the office.

Why ISS:

At ISS, we are more than just a service provider of cleaning, food, workplace and technical services, we are a partner in our customers’ success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture – empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers’ employees and businesses thrive too.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.

Become more. Become ISS.

ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves.