Supply Chain Due-Diligence Specialist

As a global leader in facilities services, we connect people and places to make the world work better. Whether directly or indirectly, you’ll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive.

Location: Naucalpan, State of Mexico (Office-based role, with hybrid flexibility subject to approval)
Language: Native Spanish and English (C1 preferred)

Scope: Americas region, covering Mexico, Chile, the United States, and Canada, with initial focus on Mexico and Chile.

Main purpose of the position 

ISS Group is looking for a driven supply chain risk and compliance professional with an operations mindset. You will be a fundamental part of a global transformation initiative, focusing on supplier due diligence and onboarding. In this role, you will execute the evaluation process according to established business rules, with the opportunity to progressively take full ownership of prequalification compliance and structural improvements for the Americas region as you grow within the team.

What you’ll do:

• Execute the supplier due-diligence process within defined timelines, validating provided information against ISS criteria.
• Maintain direct contact with suppliers to troubleshoot bottlenecks and ensure successful onboarding.
• Analyze the supply chain risk profile and develop deep expertise in responsible sourcing requirements to support the wider team.
• Collaborate with the Group Center of Excellence to define validation rules for supplier attestations and test system solutions.
• Support and gradually lead country progress meetings to ensure high level of prequalification compliance is achieved.

Who you’ll work with:

• Work directly with suppliers to seamlessly onboard them into the due-diligence solution.
• Collaborate with country Procurement organizations and account operations to improve the supplier onboarding process.
• Engage with Subject Matter Experts to address non-compliance and work with system managers to test tools.

Key qualifications:

• 5-6 years of experience in supply chain operations, procurement, auditing, or risk control.
• Comes with solid knowledge within supplier management, vendor evaluation, or standard due-diligence processes.
• Bachelor's degree (Engineering, Business, Accounting, Economics or related field preferred).
• Upper Intermediate-to-advanced Excel abilities for data management.
• Knowledge of risk solutions and procurement tools (e.g., Coupa RPMA, SIM, P2P) is considered an advantage.

Personal skills you excel:

• Execution mindset with a focus on driving results and continuous improvement.
• Strong analytical and problem-solving skills for complex challenges.
• Effective communication skills with the readiness to handle escalations and lead meetings.
• Goal-oriented work approach with strict adherence to processes.

Why ISS

At ISS, we are more than just a service provider of cleaning, food, workplace and technical services, we are a partner in our customers’ success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture – empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers’ employees and businesses thrive too.

ISS is a Place to Be You.
Be who you are. Become what you want. Be part of something bigger.
Become more. Become ISS.

How you’ll apply

Apply directly via the link on this page by submitting a cover letter, CV and other relevant documents for the position you are applying for. We look forward to receiving your application as soon as possible. 

ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves.

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