Global Key Accounts Data Centre Lead

As a global leader in facilities services we connect people and places to make the world work better. Whether directly or indirectly, you’ll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive.

Location: Preferred London / Any other location in UK can be discussed during the interview

Application deadline: 18 April 2025

Main purpose of the position:

The Regional Engineering Data Centres Lead will be responsible and accountable for all engineering delivery services and will have a regional responsibility for the strategy , operations and maintenance across the Data Centre environments. Providing assurance to both ISS and the Client that all operational and compliance activity is delivered.

This role within the Global Technical Services team will be accountable for the delivery of all aspects of Data Centre Operations including energy efficiency management measures, through both in-house teams and contracted providers. The role will contribute to ongoing development of technical solutions across the Regional Data Centre environments with operational responsibility for all aspects of operational risk, maintenance, operations, and the implementation of strategic maintenance models.

This role will have overall responsibility for managing Operations and Maintenance of Data Centres within Region with the key purpose to provide resilient, safe and reliable working environments that support critical business operations.

What you’ll do:

• Supplier management – ensuring all are competent and onboarded
• Portfolio management – drive consistency and a high level of service
• Capital investment – consistent approach to project management
• People management – providet technical leadership. Expertise and coaching

Who you’ll work with:

• GKA SLT
• Country SME
• Country Leadership teams

Key qualifications:

• Bachelor’s Degree or equivalent in a Building Services Engineering related field.
• Min 5-year relevant working experience in Data Centres / Critical Operations with at least 3 years in a senior management position.
• Excellent knowledge of risk management model approaches and frameworks within a banking environment
• Specific knowledge of current legislation and mandatory standards relating to safe working practices.
• High standard of Engineering knowledge and experience, particularly major complex buildings
• Technical/specialist knowledge in Engineering Management, operating at a senior technical level within an organisation with a significant property portfolio.
• Qualified to a Chartered member of a relevant professional institution.

Personal skills you excel:

• Excellent interpersonal Skills
• Excellent analytical and reporting skills
• Effective influencing and communication skills at all levels
• Ability to successfully interface with senior management
• Excellent understanding of risk based models and frameworks, processes and policies
• Ability to understand organisational and client changing needs and adapt approaches when required.
• Must be able to provide senior leadership, support and motivation to the team in a highly demanding environment
• Excellent technical capabilities with a proven track record In critical environments

Why ISS

At ISS, we are more than just a service provider of cleaning, food, workplace and technical services, we are a partner in our customers’ success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture – empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers’ employees and businesses thrive too.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.

Become more. Become ISS.

How you’ll apply

Apply directly via the link on this page by submitting a cover letter, CV and other relevant documents for the position you are applying for.

We look forward to receiving your application as soon as possible.

ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves.

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