Business Case Lead

ISS connects people and places to make the world work better. Are you ready to connect to a place where you belong? At our corporate facilities or at client sites – together, we make places while transforming businesses into having even more positive impact on societies, the environment, and our people.

Location: London, Oxford, Northampton, Birmingham
Model of work: Hybrid, as we anticipate the need to work 2 days a week from the Northampton office

Language: English

Main purpose of the position

As part of a leading Financial sector key account team, the Business Case Lead is responsible for the drafting and ongoing management of business cases and project proposals as part of a strategic business unit. The successful candidate will be integral to operational delivery for key projects that are intended to reshape the operation through efficiency and improved service delivery. The Business Case Lead will coordinate with business analysts and team members on-account and off-account ISS teams, client representatives and third-party operations to translate findings from intelligence reports into business cases that can drive performance.  

What you’ll do:

• Manage a portfolio of business cases from ideation through to refinement and concluding impact analysis following pilot testing or other trials
• Draft briefing documents and presentations that link up to a defined stage gate process that governs the progress of how initial business cases evolve into operational practice
• Support the global account team with identifying localised findings that could be translated into a scalable business case
• Conduct on-site operational reviews, working to better understand the connection between operational practices and data
• Ensure change control documentation related to the embedment of successfully tested business cases is accurately prepared in support of effective commercial governance
• Develop pricing proposals for field testing / pilot testing business cases in conjunction with finance colleagues

Who you’ll work with:

• A strategy pod charged with developing analysis based solutions
• A leading Financial sector account team working in over 25 countries

Key qualifications:

• A bachelor’s degree in a related field such as finance, economics or accounting. 
• At least 3 years of experience in commercial management
• Prior experience with developing business cases
• Examples of collaboration across business functions within prior work experience

Personal skills you excel:

• A passion for effective documentation and an eye for detail
• Skill in developing business cases related to change programmes or new projects, acquisition transactions or other areas
• Document development and version management with a strength in drafting effective, concise materials
• Excellent presentation skills and a keen ability to extract key information from documents into summaries and powerpoint style presentations
• An ability to take feedback and performance data from test cases and adapt papers or generate findings reports to compare original cases against test data

Why ISS

Since our founding in 1901, ISS has been a people-first company. We recognize the power of diversity and celebrate the differences that make us unique. When everyone is free to be themselves, everyone benefits. Our people feel safe, respected, represented, and supported as their authentic selves, allowing them to seize opportunities and reach their full potential. We take seriously our obligation to improve lives, make a difference in our communities, and protect our planet — because when we get things right, the world works better. And that is what drives us.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.

Become more. Become ISS.

How you’ll apply

Apply directly via the link on this page by submitting a cover letter, CV and other relevant documents for the position you are applying for.

We look forward to receiving your application as soon as possible. Please contact Darren Tse, Global Workplace Director: darren.tse@uk.issworld.com if you have questions about the position.

ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves.

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