Share this Job

Facilities Office Specialist

Facilities Office Specialist



Hourly Wage 

ISS offers a competitive compensation package including Benefits, Paid Time Off, and a starting hourly salary of 19.00 USD


Key Purpose


Team members in this job perform and oversee a variety of duties from dock/shipping and receiving assignments, conference room management, courier services, light facilities maintenance, copy center, and mail room support. Support for our client and working as a team are an essential part of the workday. Facilities Team Specialists will be cross trained in all services.


Success Criteria


  • Comply with safety rules, policies, and procedures
  • Perform work assignments in a team with other employees
  • Follow all company procedures, policies, and rules
  • Take direction and respond to supervision
  • Communicate with the supervisor, Commercial Services Manager, co-workers, managers, and customers professionally
  • Use proper personal protective equipment
  • Present a professional appearance and conduct
  • Understand customer service and satisfaction


Key Areas of Collaboration and Influence


  • A solid commitment to the guest experience
  • Always remember safety first
  • Build respectful relationships with all teammates and quests
  • Willingness to take directions from all levels of management
  • Coordinate activities with other internal departments


Ideal Candidate Experience


  • High School diploma or equivalent, 1+ years of experience in a relevant field: Dock or shipping/receiving, Facilities management, Mail center, Call Center/Administrative environment
  • Knowledge of Microsoft Office functions (Word, Excel, PowerPoint, Outlook)
  • Knowledge of basic mathematics and general office practices.
  • Ability to determine work priorities.
  • Work well with others in a team setting.
  • Ability to work independently occasionally
  • Valid Driver’s License/good driving record


Key Accountabilities

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to this position are included, but it is expected that the Team Specialist will be trained to cover every duty. 


  • Dock management: Shipping and receiving of packages
  • Conference room set ups
  • Courier driver
  • Copy center: Copy and finishing work, and Cutting and folding machine
  • Facilities maintenance support including preventative maintenance and patching/painting walls
  • Delivery of materials/mail and meeting supplies
  • Assist with distributions and collections
  • Room cleaning and organization


Physical Demands & Work Environment


  • Work up to 8 hours a day on your feet, excluding breaks.
  • Must be able to lift up to 50 lbs.
  • Come to work properly dressed according to the dress code.
  • Employee must be able to work under pressure and time deadlines during peak periods.
  • Work up to 9 hours a day
  • Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus  
  • Occasionally exposed to wet and/or humid conditions
  • The noise level in the work environment is frequently loud


As a global organization ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and positively influence the market wherever we operate.


ISS, a leading workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable – delivered to high standards by people who care. ISS believes that people make places and places make people. From strategy through to operations, ISS partners with over 60,000 customers in 30+ countries to deliver places that work, think and give and is served by 471,056 employees who connect people and places every single day. In 2019, ISS earned DKK 78 billion in revenue. It is headquartered in Copenhagen, Denmark.

Date posted:  Dec 3, 2021
Region:  Americas

LEXINGTON, MA, US, 02421-2101

Job Category:  Commercial
Full time/Part time:  Full Time
Requisition ID:  2530