Service Excellence

ISS is currently looking for a Service Manager with strong leadership skills for client in Søborg

DK
16 Dec 2025
Full Time
On-site

København S, DK, 2300

Application deadline: 10th of January 2026

 

Do you have experience in the service industry and a passion for leading a team that delivers exceptional service? Then you might be the one we’re looking for!

 

 

Join our team and deliver world-class service


ISS is looking for a highly service-minded, positive, and outgoing Service Manager to lead our Reception Team and Support Team at a high-end client location. Together, we are one team with a shared mission: providing outstanding service and ensuring the smooth operation of the entire site.

 

As Service Manager, you will be responsible for:

 

  • Leading and developing the reception and support teams
  • Ensuring a high level of professional service for our client, their guests, and customers
  • Coordinating tasks and schedules across teams to maintain seamless service delivery

 

The reception is the first point of contact, making your role crucial to the overall service experience. Our support team ensures the building runs at its best, creating an optimal environment for all employees to thrive.

 

Your responsibilities include:

 

  • Managing a team of receptionists and support staff
  • Scheduling, task prioritization, coaching, and performance reviews
  • Supporting colleagues and ensuring flexibility in handling both large and small tasks
  • Maintaining an overview during busy periods and ensuring service excellence

 

What we expect from you:

 

  • Leadership experience and a passion for service
  • Ability to maintain an overview and contribute to a team
  • Self-motivated to take ownership and work independently
  • Detail-oriented, quality-conscious, and cheerful
  • Skilled in Danish and English (Nordic language understanding is a plus)
  • Experience with Outlook is an advantage

 

 

What we offer

 

Your employment with ISS will be a centrally located client site in Copenhagen. You will be part of a dynamic and diverse team of employees across various service lines. At ISS there is a modern, open culture with a healthy balance between formal and informal tone.

 

This position will be 37 hours per week, Monday to Friday, between 07.00 and 17.00 (occasionally staying later for events when needed).

 

 

Application


Does this sound like the right position for you? Send us your application and CV via the link no later than 10th of January 2026. We review applications continuously, so apply today – we look forward to hearing from you.

 

#APlacetoBeYou #LI-DNI 

Requisition ID:  40928

The Recruitment Process

1. Job search 2. Application 3. Screening 4. Interview(s) 5. Job offer
Browse the ISS Career Site and find your next job Click "Apply now" and follow the steps to complete your application Our Recruiting team reviews your application We get to know you better and answer any questions you may have Congratulations! We are excited to offer you a job and look forward to onboarding you soon

The Recruitment Process

1. Job search
Browse the ISS Career Site and find your next job
2. Application
Click "Apply now" and follow the steps to complete your application
3. Screening
Our Recruiting team reviews your application
4. Interview(s)
We get to know you better and answer any questions you may have
5. Job offer
Congratulations! We are excited to offer you a job and look forward to onboarding you soon

Why ISS

Since our founding in 1901, ISS has been a people-first company. We recognise the power of diversity, inclusion and belonging and celebrate the differences that make us unique. When everyone is free to be themselves, everyone benefits.

Our people feel safe, respected, represented, and supported as their authentic selves, allowing them to seize opportunities and reach their full potential. We take seriously our obligation to improve lives, make a difference in our communities, and protect our planet - because when we get things right, the world works better. And that is what drives us.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.