Transition Manager

As a global leader in facilities services we connect people and places to make the world work better. Whether directly or indirectly, you’ll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive.

Location: Gdansk, Poland

Application deadline: 30 June 2025

Language: English

The main tasks will evolve around transition management – overall planning and coordination of the required resources for service transitions.

What you will do:

• Transition Planning & Execution – Plan, execute and coordinate ISS process transitions across multiple functions and global locations.
• Create transition plans and documents to outline project expectations, scope, schedule, and budget requirements.
• Ensure all transition tollgates have been met and operations are stabilized before transition ends.
• Actively contribute to the creation of internal ISS transition methodology
• Participate in workshops with executive leadership to develop transition scope, resource requirements, timelines, communication plans and budgets.
• Document and report transition progress.
• Create reports and presentations to keep executive leadership up to date on transition schedule, budget, and status.
• Facilitate daily/weekly/monthly meetings with all stakeholders to collect status and discuss issues.
• Liaise With Transformation Office - Ensure staffing and infrastructure is in place to effectively execute transition.
• Liaise with People & Culture on staffing impacts and technology and facilities for infrastructure and access set-up.
• Coordinate travel arrangements.
• Manage & Resolve transition issues - spot any transition-related issues and risks and propose effective solutions to resolve them swiftly.
• Propose recommendations for any requests for transition changes to Transition Lead.

Professional skills you possess:

• Minimum 3-5 years of experience in a large multinational corporation with at least part of that time working in a global shared service organization.
• Minimum 1-2 years of experience leading large scale, high visibility business process transitions.
• Successful track record of leading projects and development/delivery of complex solutions
• Experience managing projects/teams across various global locations.
• International experience required, with and proficient level of English is a must.
• Willingness and ability to travel internationally.

Personal skills you excel:

• Great communication skills
• Organizational skills
• Multitasking
• Change management
• Risk management
• Problem-solving
• Demonstrating a “can-do” attitude
• Ability to work under pressure in a fast-paced environment, with high-level of transparency.

Why ISS

At ISS, we are more than just a service provider of cleaning, food, workplace and technical services, we are a partner in our customers’ success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture – empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers’ employees and businesses thrive too.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.

Become more. Become ISS.

How you’ll apply

Apply directly via the link on this page by submitting a cover letter, CV and other relevant documents for the position you are applying for.

We look forward to receiving your application as soon as possible.

ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves.

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