Transition Manager

ISS connects people and places to make the world work better. Are you ready to connect to a place where you belong? At our corporate facilities or at client sites – together, we make places while transforming businesses into having even more positive impact on societies, the environment, and our people.

Location: Gdansk, Poland

Language: English

The main tasks will evolve around transition management – overall planning and coordination of the required resources for service transitions.

What you will do:

• Transition Planning & Execution – Plan, execute and coordinate ISS process transitions across multiple functions and global locations.
• Create transition plans and documents to outline project expectations, scope, schedule, and budget requirements.
• Ensure all transition tollgates have been met and operations are stabilized before transition ends.
• Actively contribute to the creation of internal ISS transition methodology
• Participate in workshops with executive leadership to develop transition scope, resource requirements, timelines, communication plans and budgets.
• Document and report transition progress.
• Create reports and presentations to keep executive leadership up to date on transition schedule, budget, and status.
• Facilitate daily/weekly/monthly meetings with all stakeholders to collect status and discuss issues.
• Liaise With Transformation Office - Ensure staffing and infrastructure is in place to effectively execute transition.
• Liaise with People & Culture on staffing impacts and technology and facilities for infrastructure and access set-up.
• Coordinate travel arrangements.
• Manage & Resolve transition issues - spot any transition-related issues and risks and propose effective solutions to resolve them swiftly.
• Propose recommendations for any requests for transition changes to Transition Lead.

Professional skills you possess:

• Minimum 3-5 years of experience in a large multinational corporation with at least part of that time working in a global shared service organization.
• Minimum 1-2 years of experience leading large scale, high visibility business process transitions.
• Successful track record of leading projects and development/delivery of complex solutions
• Experience managing projects/teams across various global locations.
• International experience required, with and proficient level of English is a must.
• Willingness and ability to travel internationally.

Personal skills you excel:

• Great communication skills
• Organizational skills
• Multitasking
• Change management
• Risk management
• Problem-solving
• Demonstrating a “can-do” attitude
• Ability to work under pressure in a fast-paced environment, with high-level of transparency.

Why ISS

Since our founding in 1901, ISS has been a people-first company. We recognize the power of diversity and celebrate the differences that make us unique. When everyone is free to be themselves, everyone benefits. Our people feel safe, respected, represented, and supported as their authentic selves, allowing them to seize opportunities and reach their full potential. We take seriously our obligation to improve lives, make a difference in our communities, and protect our planet — because when we get things right, the world works better. And that is what drives us.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.

Become more. Become ISS.

How you’ll apply

Apply directly via the link on this page by submitting a cover letter, CV and other relevant documents for the position you are applying for.

We look forward to receiving your application as soon as possible.

ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves.

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