Specialist - Supply Chain Due-Diligence

As a global leader in facilities services we connect people and places to make the world work better. Whether directly or indirectly, you’ll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive.

Location: Chennai, India

Workplace type: On-Site

Language: English

Main purpose of the position:

ISS Group is looking for an experienced supply chain risk & compliance profile with an operations mindset. Do you have the dedication and executional abilities to be an instrumental part of driving a significant global transformation initiative? Then you could be our new Specialist – Supply Chain due-diligence  with focus on supplier due-diligence and onboarding. The role is to execute the dur-diligence process as per the defined process and business rules. You will be part of a team that support APAC or European countries which would require you to work in timings that matches these locations. 

What you’ll do:

• Execute vetting process as per defined process and business rules. Calling suppliers and ensuring the suppliers understand ISS requirements
• Be a subject matter in risk assurance in responsible souring requirements
• Calling suppliers to debottleneck non progressing suppliers in ISS vetting solution
• Act as trusted consultants on behalf of ISS
• Define validation rules of supplier attestations along with group Center of Excellence
• Escalate supplier non-progress on time to next level to seek resolution
• Ensure that suppliers are end-to-end managed until they are onboarded in ISS prequalification system

Who you’ll work with:

• Work with suppliers in onboarding them in due-diligence solution
• Collaborate with country Procurement organization in improving supplier onboarding process
• Engage with Subject Matter experts in addressing and resolving noncompliance
• Work with Senior specialists in resolving noncompliance

Key qualifications:

• Minimum 2-3 years of experience in working in call centers and drive rule-based resolutions and onboarding
• Good written and spoken communication in English
• Knowledge of customer relationship management
• Time and outcome-based mindset
• Service mindset and appearance
• Communication & language skills (Optional German, French)
• Knowledge of Coupa RPMA, SIM, P2P considered an advantage but not a requirement

Personal skills you excel:

• Customer service mindset
• Execution Mindset
• Driving results & Performance
• Communicates effectively

Why ISS

At ISS, we are more than just a service provider of cleaning, food, workplace and technical services, we are a partner in our customers’ success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture – empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers’ employees and businesses thrive too.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.

Become more. Become ISS.

How you’ll apply

Apply directly via the link on this page by submitting a cover letter, CV and other relevant documents for the position you are applying for.

We look forward to receiving your application as soon as possible.

ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves.

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