Key Account Supply Chain Risk and Compliance Team Lead

ISS connects people and places to make the world work better. Are you ready to connect to a place where you belong? At our corporate facilities or at client sites – together, we make places while transforming businesses into having even more positive impact on societies, the environment, and our people.

Location: Chennai, India

Language: English

Main purpose of the position:

ISS is looking for dynamic individuals in the supply chain risk and assurance function in driving CUSTOMER VALUE by securing risk mitigation and assurance of the supply chain. You will be responsible for aligning Group Supply Chain & Procurement’s activities to key account customer’s supply chain compliance needs. You will deliver ASSURANCE through compliance with vetted and qualified suppliers and be responsible for driving supplier assurance in sourcing activities. You will also drive PRODUCTIVITY efficiencies through automated data models and dashboards to deliver transparency and efficiency in the program rollout. EVIDENCE of ISS’ supply chain, incl. active control of material / critical subcontractors

What you’ll do:

• Project management of assurance program within ISS. This requires a hands-on delivery of strategic projects within the area of assurance to Global Key Account customers
• Support strategy of global supplier assurance effort and improve KPIs such as spend under contract, spend with preferred suppliers, % critical suppliers vetted, % of critical suppliers with back-to-backs, % of suppliers managed as per customer assurance requirements, etc.
• Drive and implement industry-specific Supplier Assurance to:
• Analyse contracts and identify risks to develop account specific assurance programs. Map account-specific assurance-related requirements, incl. understanding critical customer processes
• Adapt and deploy group supplier management processes to other stakeholders in the organization, ensuring a close collaboration with our customers’ account- and site teams
• Drive implementation of key strategic initiatives including various supplier assurance activities such as coordinating supplier vetting, contracting, performance management, audits, etc.
• Interact with group procurement organizations and deliver supplier assurance oversight and reporting across key accounts
• Act as Project Manager for implementation of structured assurance program across the critical supply chain
• Implement ISS best practice operations within supplier relationship management and contract management
• Contribute to our CSR, Sustainability and Responsible sourcing initiatives and third-party risk management agenda. Co-develop ISS’ global approach to diversity, inclusion, and sustainability
• Manage a team up to 5 supplier risk management professionals based in India.

Who you’ll work with:

• You will manage a small team of risk management professionals
• Interact with senior ISS stakeholders in establishing a fact base for implementing and driving performance management of suppliers and subcontractors
• Interact with our customers to define, deliver, and update on the assurance progress and enable a risk
• Drive results through working with country procurement organization and suppliers

Key qualifications:

• Experience with supply chain and compliance activities in supply chain environments or the consultancy business
• Experience in vendor / third party risk and compliance
• Experience in Vendor compliance in Banking, Pharma, Healthcare and Food/Beverages Industries are added advantage
• Experience with working with suppliers of different size and industry.
• Worked with change management and successfully navigated in a complex matrix structure with senior stakeholders.
• Experience from international and multicultural global organizations.
• Excellent English skills written and verbally

Personal skills you excel:

• On a personal level, you are structured and demonstrates energy, persistence, and determination in the implementation of projects and initiatives.
• You are diplomatic and persuasive and demonstrates good understanding of the general business principles.
• Moreover, you have great interpersonal skills in building relationship and networking with both internal and external stakeholders.

Why ISS

Since our founding in 1901, ISS has been a people-first company. We recognize the power of diversity and celebrate the differences that make us unique. When everyone is free to be themselves, everyone benefits. Our people feel safe, respected, represented, and supported as their authentic selves, allowing them to seize opportunities and reach their full potential. We take seriously our obligation to improve lives, make a difference in our communities, and protect our planet — because when we get things right, the world works better. And that is what drives us.

 ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.

Become more. Become ISS.

How you’ll apply

Apply directly via the link on this page by submitting a cover letter, CV and other relevant documents for the position you are applying for. We look forward to receiving your application as soon as possible.

 ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves.

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