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Cabin Cleaner

Cabin Service Agent






Hourly Wage

ISS offers a competitive compensation package including Benefits, Paid Time Off, and a starting hourly salary of 11.00 USD


Key Purpose


Cleaning all areas of interior commercial aircraft including First class, Coach, Flight Deck, Lavatories, and Galleys. Work successfully with fellow employees and others. Understand and follow instructions, both verbal and written. Explain how to complete a task, understand instructions for task using basic communications skills.


Success Criteria


  • Comply with safety rules, policies, and procedures
  • Perform work assignments in a team when needed
  • Follow all company procedures, policies, and rules
  • Take direction and respond to supervision
  • Communicate with the lead, supervisor, co-workers, managers, and customers professionally
  • Present a professional appearance and conduct
  • Understand customer service and satisfaction


Key Areas of Collaboration and Influence


  • A solid commitment to the guest experience
  • Always remember safety first
  • Build respectful relationships with all teammates and quests
  • Willingness to take directions from all levels of management
  • Coordinate activities with other internal departments


Ideal Candidate Experience


  • Excellent verbal, written, and organizational skills required
  • Must be a team player and committed to working in a quality environment
  • Demonstrates exceptional customer service skills


Key Accountabilities


  • Comply with safety rules, policies and procedures set forth by ISS Facility Services, Customer Airline, and Airport Authorities
  • Recognize and understand safety signs and building warning systems
  • Perform work assignments in a team with other employees
  • Take direction and respond to supervision
  • Perform repetitive tasks
  • Operate/Drive ground equipment
  • Use proper personal protective equipment
  • Maintain clean work area
  • Present a professional appearance and conduct
  • Understand customer service and satisfaction
  • Performing thorough security checks
  • Wiping and disinfecting tray tables and other surfaces
  • Picking up trash
  • Checking for 100% compliance with safety cards onboard the aircrafts
  • Lavatory cleaning
  • Transporting trash and waste to proper disposal areas
  • Restocking of supplies
  • Vacuuming
  • Dusting
  • Cleaning areas, occupied break rooms, and trailer


Physical Demands & Work Environment


  • Lifting and carrying up to 50 pounds
  • Walking up and down stairs continuously
  • Hearing Protection is required while working on the ramp
  • Exposure to all outside weather conditions
  • Will be working with chemicals in a confined space


As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.



ISS, a leading workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable – delivered to high standards by people who care. ISS believes that people make places and places make people. From strategy through to operations, ISS partners with over 60,000 customers in 30+ countries to deliver places that work, think and give and is served by 471,056 employees who connect people and places every single day. In 2019, ISS earned DKK 78 billion in revenue. It is headquartered in Copenhagen, Denmark.

Date posted:  Nov 19, 2021
Region:  Americas

ATLANTA, GA, US, 30320-7400

Job Category:  Cleaning
Full time/Part time:  Full Time
Requisition ID:  1171