Sales Operations Specialist at ISS Denmark

Are you curious about how data and systems can drive better sales results? Can you ensure processes run smoothly, data is reliable, and tools are fully leveraged? Do you want to develop your skills in CRM, analysis, and commercial processes – while being part of a strong commercial team in one of Denmark’s leading C25 companies?

Then you might be who we are looking for. Apply today and embark on a career journey with ISS Denmark.

The position

We are looking for a motivated and results oriented Sales Operations Specialist who is eager to make a real impact and help shape the future of our Commercial Excellence & Pricing team. As we continue on our exciting growth journey, this role offers the opportunity to be at the heart of our Commercial Excellence Team — supporting sales excellence, driving performance, and ensuring that our teams are empowered with the right tools and insights to succeed.

Reporting to the Commercial Excellence Manager, you will become a trusted partner and a key enabler of data-driven decision-making. Your work will help us strengthen the way we execute sales, manage performance, and optimize our CRM platform, ensuring that our Commercial organization is equipped to thrive in a fast-paced and competitive environment.

This is your chance to actively shape how we operate, collaborate, and grow. You will work side by side with Commercial leadership, deploying processes, analytics, and systems that enhance both efficiency and effectiveness. Your contributions will be visible, valued, and central to our success.

Your key responsibilities will be to:  

• Lead the local Commercial operating system to foster a transparent and proactive performance culture.
• Manage sales and bid processes, ensuring alignment with strategic goals.
• Oversee business rhythm activities including month-end closing, revenue forecasting, and business reviews.
• Drive CRM adoption and training, partnering with leadership to maximize platform value.
• Implement continuous improvement initiatives across tools, systems, and processes.
• Collaborate closely with and contribute to the Global Commercial Excellence team and Global CRM team, as well as participating in relevant local and global initiatives. As part of this you will own and land relevant global Sales Operations initiatives in the Danish Commercial organization.

"You will join our very competent Commercial Excellence & Pricing team which currently consists of 4 highly skilled and professional colleagues. As our new Sales Operations Specialist you will become the trusted owner and expert of e.g. supporting our Commercial colleagues in terms of sales technology, data and data analysis, sales and bid management processes etc. Our team is defined by mutual trust and open collaboration, where everyone supports one another naturally, and works with a shared sense of purpose.” - Ole Grooss, Commercial Excellence Manager.

About you

You bring a strategic mindset and a natural curiosity that fuels growth and innovation. With a drive to challenge the status quo, you see opportunities where others see obstacles, and you’re energized by the chance to make a meaningful impact.

Collaboration is where you thrive—whether working closely with peers or engaging with stakeholders across the organization, you build trust, foster dialogue and inspire. Your ability to communicate with clarity and empathy ensures that ideas are not only heard but embraced, creating an environment where progress feels shared and success is celebrated together.

We are looking for candidates who bring strengths such as:

• A relevant academic background and strong commercial insight gained through hands-on experience in sales, operations, or business performance initiatives.
• Proven ability to synthesize large, complex sales datasets across multiple systems using ETL processes and financial analytics to reveal trends, optimize performance, and inform data-driven decision-making.
• A commitment to data excellence, with a talent for transforming manual workflows into automated, optimized solutions that enhance speed and accuracy.
• Proven mastery of CRM platforms - ideally Microsoft Dynamics - with the ability to harness data to identify opportunities and drive commercial results.
• Demonstrated ability to manage projects and support the successful delivery of improvement initiatives.
• Advanced Office 365 skills, Power BI and insight into scaling Power Platform solutions.
• Fluency in both Danish and English, written and spoken.

Working at ISS

We are one of the world’s leading providers of integrated facility services. With more than 300,000 colleagues globally, and 6,000 in Denmark, we focus on delivering the best facility services and creating the workplace that our customers dream of. The key word that binds us together is service. United by a commitment to exceptional service, we aim to create inclusive workplaces, foster innovation, and enhance company culture.

Our employee promise is simple yet powerful: ISS is a place to be you – a place to “Be who you are”, “Become what you want”, and “Be part of something bigger”. We have ambitious goals for how we work, how we impact our surroundings and how we treat our people.

We offer

• A challenging role with exciting career development opportunities across the organization.
• A supportive management team and a culture defined by high level of professionalism and an informal culture with humour, sincerity, and room for a good laugh.
• A competitive compensation package including pension, health insurance, and various employee benefit, such as discount schemes, vacation house program in Denmark and abroad as well as a fantastic social network.

Contact

If you have any questions about the position, please contact Commercial Excellence Manager, Ole Grooss, on +45 2216 9045 or ole.grooss@dk.issworld.com.

Application deadline

18th January 2026

We conduct interviews on an ongoing basis.

No cover letter required, but we encourage a brief statement in your CV about your motivation for applying for this position.

We are committed to inclusive and fair recruitment practices.

About ISS

We are one of the world’s leading providers of integrated facility services. With 300,000 colleagues globally, and 6,000 in Denmark, we focus on delivering the best facility services and creating the workplace that our customers dream of. The key word that binds us together is service. United by a commitment to exceptional service, we aim to create inclusive workplaces, foster innovation, and enhance company culture.
 

Our employee promise is simple yet powerful: ISS is a place to be you. Since 1901, ISS has been a people-first company. We seek to be a company of belonging and create places where people are respected, embraced, and valued for exactly who they are. Diversity and inclusion have always been in our DNA, and our diverse workforce has played a critical role of connecting people and places to make the world work better.

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